Never Miss a Service.
Never Miss a Follow-up.

The all-in-one platform for AC, RO, appliance, pest-control, solar and maintenance businesses. Track every customer and asset, schedule and dispatch jobs, and let ServiceFlow automatically remind and follow up — so repeat work never slips away.

Works on mobile & desktop Automated reminders Your data stays yours

Today at a glance

3 services today
Scheduled and assigned
TODAY
11 follow-ups pending
Reminders sent automatically
AUTO
7 technicians active
Skills & availability tracked
TEAM
Revenue this month ₹18,450
MoM growth tracked live
LIVE
0
Feature areas
0
Industries served
0
Team role levels
0
Starting price / month
The leak in every service business

Revenue quietly walks away when follow-ups don't happen

Most service businesses don't lose customers because the work was bad — they lose them because nobody remembered to call back, remind, or follow up. ServiceFlow closes that gap on autopilot.

Forgotten follow-ups

Leads go cold because no one called them back on time.

Scattered records

Customer history spread across WhatsApp, paper and memory.

Missed service dates

Maintenance due dates pass silently — and so does repeat revenue.

No visibility

Owners can't see who is doing what, or where the money is.

How ServiceFlow works

One connected cycle that brings customers back

Every customer, every asset and every completed service feeds the next reminder and follow-up — automatically.

STEP 1
Customer
STEP 2
Equipment
STEP 3
Service
STEP 4
Reminder
STEP 5
Follow-up
STEP 6
Repeat Service

Customer → Equipment → Service → Reminder → Follow-up → Repeat Service.
That is the loop that grows a service business — and ServiceFlow runs it for you.

Why teams choose ServiceFlow

Less admin. More repeat customers. Total visibility.

Save hours every week

Scheduling, reminders and follow-ups run automatically instead of living in someone's head or notebook.

Grow repeat revenue

Every completed service schedules the next one, so your customers keep coming back.

Keep technicians organised

Assign jobs by skill and availability, and give every technician a clear daily schedule.

Never forget a follow-up

Timely reminders and follow-up lists make sure no lead or customer is left behind.

Know your numbers

A live dashboard shows jobs, revenue, unpaid amounts and your best technician at a glance.

Grow without chaos

Add users, branches and automation as you scale — on plans that grow with your business.

Everything included

Every feature your service business needs, in one place

From the first customer record to the invoice and the automatic next reminder — ServiceFlow covers the complete lifecycle of a service job.

Customer Management

One clear profile for every customer.

  • Contact details, address, city & area
  • Customer type & tags (e.g. AMC, premium)
  • Search & filter instantly
  • Full service history per customer

Equipment & Asset Management

Every machine, appliance or unit you maintain — tracked with its own lifecycle.

  • Asset type, brand, model & serial number
  • Installation & warranty dates
  • Service frequency per equipment
  • Automatic next-service date

Service Jobs

Create, schedule, assign and complete every job with full tracking.

  • Auto job numbers (e.g. #1042)
  • Status flow: New → Scheduled → In Progress → Completed
  • Priority levels & service notes
  • Parts used, labour & total amount

Scheduling & Calendar

See everything on one visual calendar.

  • Day-wise planning of all services
  • Date & time slots per job
  • Drag-free, clean calendar view
  • Advanced scheduling on higher plans

Technicians & Dispatch

Keep your field team organised and accountable.

  • Skills & service categories per technician
  • Weekly availability windows
  • Smart assignment by skill
  • Technician mobile interface (Pro+)

Automatic Reminders

Service reminders that send themselves. INCLUDED

  • Custom rules per service type
  • Remind 30, 15, 7 or 1 day(s) before
  • In-app, email & SMS channels
  • No duplicate reminders, ever

Follow-Up Management

Never leave a customer hanging after a service.

  • Follow-ups with assignee & due date
  • Upcoming & overdue lists
  • Automatic due-day notifications
  • Satisfaction follow-up templates

Dashboard & Reports

Your business at a glance — updated live.

  • Jobs today & this week
  • Pending follow-ups & reminders
  • Revenue this month vs last month
  • Unpaid amounts & top technician

Notifications

Everyone stays in the loop without chasing anyone.

  • Job completed, reminder, follow-up alerts
  • In-app notification centre
  • Read / mark-all-read controls
  • Email & SMS delivery

Invoices, Payments & Plans

Billing that keeps up with your business.

  • Invoices & payments on Pro+
  • Payment status per job
  • Online subscriptions (Razorpay)
  • Plan limits enforced fairly

Roles & Permissions

Right access for the right people.

  • Owner — full control & billing
  • Manager — operations & customers
  • Technician — their jobs & schedule
  • Advanced permissions on Business

API & Integrations

Connect ServiceFlow to what you already use. BUSINESS+

  • Web APIs & webhooks (Business)
  • WhatsApp & email integrations
  • Paid SMS / WhatsApp at provider cost
  • Smart automation & workflows

AI Features

Smarter scheduling and smarter selling. COMING

  • Predictive service scheduling
  • Churn-risk alerts on customers
  • Auto-generated service notes
  • AI credits on Pro & Business plans

Security & Data Privacy

Your data is isolated and protected at the database level.

  • Hard tenant isolation (row-level security)
  • Bank-grade password & token security
  • Secure, encrypted connections
  • Regular automated backups
Built for your industry

Who ServiceFlow is useful for

Any business that runs on repeat services, scheduled maintenance and follow-ups can grow with ServiceFlow.

AC & HVAC

Annual maintenance, AMC contracts, split & window AC service, gas refills and seasonal peaks.

RO & Water Purifier

Filter change reminders, AMC renewals, purification breaks and scheduled tank cleans.

Home Appliances

Fridge, washing machine, microwave & kitchen appliance repair and preventive check-ups.

Pest Control

Quarterly treatment schedules, termite follow-ups and residential/commercial re-visits.

Solar Installations

Panel cleaning, inverter & battery health visits, warranty tracking and AMCs.

AMC & Facility Maintenance

Buildings, offices and shops with multiple assets, contracts and vendor scheduling.

Electrical & Plumbing

Emergency calls, routine wiring checks and plumbing AMCs for homes and businesses.

Fire Safety & Security

CCTV, fire extinguisher refills and alarm system scheduled servicing & compliance.

IT & Electronics Repair

Laptop, printer, POS and electronics service centres with warranty and repeat visits.

Made for real people

Who in your team will use it

The Owner

Sees the dashboard, revenue and team performance. Controls billing and plans.

The Manager

Creates jobs, assigns technicians, tracks follow-ups and keeps customers happy.

The Technician

Sees only their assigned jobs, prepares parts and marks work done in the field.

The Growing Company

Multi-branch teams use multiple users, advanced roles, workflows and APIs.

Getting started

Live in days, not months

1. Add your customers & equipment

Import or enter customers, their appliances and next service dates. Takes minutes with an easy-to-use form.

2. Schedule jobs & assign technicians

Plan the day on the calendar and assign jobs by skill and availability.

3. Complete the service

Technicians record work, parts and charges. Payments and next-service dates update automatically.

4. ServiceFlow reminds & follows up

Reminders go out automatically before the next service, and follow-ups fire on schedule. Repeat business takes care of itself.

Simple, transparent pricing

Plans that grow with your business

Start small, upgrade when you grow. Every plan includes the core: customers, equipment, jobs, technicians, reminders, follow-ups, dashboard and reports.

Starter

Small service business · 1–3 technicians

₹999 / month
  • 1 business / workspace
  • Up to 3 users
  • Customer management
  • Equipment / asset management
  • Service jobs
  • Basic technician management
  • Follow-ups
  • Service reminders
  • Dashboard & basic reports
Start with Starter

Business

Bigger teams · 10–25 technicians

₹4,999 / month
  • Everything in Professional, plus:
  • Up to 25 users
  • Multiple branches
  • Advanced roles & permissions
  • Advanced analytics
  • Workflow automation
  • API access & webhooks
  • AI features with usage limits
  • Priority support
Grow with Business

Enterprise — custom pricing

For larger and multi-branch companies. Includes custom user limits, custom workflows, dedicated onboarding, custom reports, SLA support, advanced integrations and optional dedicated infrastructure.

Custom — starting around ₹9,999+/month. Talk to us for a tailored quote.

Annual billing — save 10–20%

Pay annually and get roughly 10–20% off the monthly equivalent:

PlanMonthlyAnnual (10–20% off)
Starter₹999₹9,590 – ₹10,789 / year
Professional₹2,499₹23,990 – ₹26,989 / year
Business₹4,999₹47,990 – ₹53,989 / year
EnterpriseCustom quote
Pay only for what you use

Implementation fees & add-ons

Every plan is honest — no hidden "unlimited" traps. WhatsApp, SMS, AI and storage are billed at real usage.

One-time setup & onboarding

PlanSetup fee
Starter₹2,500 – ₹5,000
Professional₹5,000 – ₹15,000
Business₹15,000 – ₹30,000
Enterprise₹30,000 – ₹1,00,000+

Includes business configuration, user setup, service categories, reminder configuration, data import, training and channel setup.

Add-ons (usage-based)

Add-onHow it's priced
Additional users₹199 – ₹399 / user / month
Additional branches₹999 – ₹2,499 / branch / month
WhatsAppProvider cost + optional platform fee
SMSPay-as-you-go / prepaid credits
AI usageCredits included in Pro/Business, overage billed
Extra storageUsage-based

ServiceFlow Custom (software)

Some companies need ServiceFlow personalised for their exact workflow — a custom UI, ERP or CRM integration, mobile app, customer portal, WhatsApp automation or advanced AI.

₹2,00,000 – ₹10,00,000+ depending on scope. Enterprise implementations quoted by requirement.

International pricing

For US, UK, UAE, Australia and Canada, we price by market — not by currency conversion:

PlanInternational
Starter$19 / month
Professional$49 / month
Business$99 / month
EnterpriseCustom
Compare & upgrade

Need help choosing? We'll walk you through the right plan for your team size.

Book a Free Demo
FAQ

Frequently asked questions

Does ServiceFlow work on my phone?

Yes. ServiceFlow is a web app that works on desktop, tablet and mobile browsers — owners and managers use the full dashboard, while technicians get a focused view of their assignments.

Will reminders and follow-ups really run automatically?

Yes. You set reminder rules once (e.g. remind 7 and 1 day before an AC service), and ServiceFlow schedules, deduplicates and delivers them on time — in-app, by email, or via SMS/WhatsApp at provider cost.

Can I migrate my existing customer data?

Yes. Setup and onboarding includes guided data import so your customers, equipment and service history move across cleanly.

How secure is my data?

Your workspace is isolated at the database level, so no other customer's data can ever mix with yours. Passwords are hashed, sessions are protected, and everything runs over encrypted connections.

What happens if I upgrade plans?

Your limits increase immediately (users, customers, technicians) and the higher-tier features unlock. With Razorpay, upgrading happens online with secure recurring billing.

Can ServiceFlow be customised for my company?

Absolutely. The ServiceFlow Custom offering covers custom workflows, branded UI, ERP/accounting integrations, mobile apps, customer portals and more — priced by scope.

Ready to never miss a service again?

See ServiceFlow in a live walkthrough — 20 minutes, no obligation, tailored to your business.